Policy

Terms of Service

These Terms of Service govern the use of the website and services provided by IMAGINEX INTERNATIONAL LTD.

1. Company information

IMAGINEX INTERNATIONAL LTD is a company registered in England and Wales under company number 16448498. The registered office is 61 Bridge Street, Kington, Herefordshire, United Kingdom HR5 3DJ.

2. Services

The company provides AI application development, software implementation, automation solutions, consulting, and related digital services. Specific deliverables, pricing, and service scope may vary by project or subscription plan.

3. Orders and engagement

Any commercial engagement is subject to direct agreement, written confirmation, or an accepted proposal. We may decline or limit service availability where necessary for legal, operational, or commercial reasons.

4. Client responsibilities

Clients are responsible for providing accurate information, timely feedback, lawful use cases, and any access credentials or materials required for delivery.

5. Intellectual property

Unless otherwise agreed in writing, the company retains rights to its pre-existing materials, tools, frameworks, and know-how. Project-specific ownership and usage rights will be defined in the relevant client agreement.

6. Fees and payment

Fees are payable according to the applicable invoice, checkout flow, proposal, or subscription terms. Failure to pay may result in suspension, delay, or cancellation of service delivery.

7. Refunds

Refund handling is described separately in our Refund Policy.

8. Liability

To the maximum extent permitted by law, IMAGINEX INTERNATIONAL LTD is not liable for indirect, incidental, special, or consequential damages arising from the use of the website or services.

9. Governing law

These Terms of Service are governed by the laws of England and Wales unless a different mandatory legal requirement applies.

10. Contact

Questions regarding these terms can be sent to Luminex0@outlook.com.